I can access my data but can't make a call or text. It says I'm not on a network

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  • Question
  • Updated 5 years ago
  • Answered
No network
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James Bischoff

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Posted 5 years ago

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Dennis, Mobile Master

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Are your sure you're using Cellular data and not wifi?
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James Bischoff

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My wifi is not on. I'm on lte but beside it is the circle with a dash through it
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Dennis, Mobile Master

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The line through the circle means no signal which means you should be able to have data, calling, or messaging
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James Bischoff

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I need to make a call soon. What do I do?
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Dennis, Mobile Master

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Pop out your battery, remove the sim, reinsert sim and battery. See if that fixes it
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James Bischoff

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Looks like I'm on but msgs still not getting sent
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Dennis, Mobile Master

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can you make calls?
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James Bischoff

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Yes I actually I just did try
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James Bischoff

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The texts are actually working again too now.
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Dennis, Mobile Master

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Glad it's all working James :)
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James Bischoff

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Thank you dennis

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