i am going away for 1 year and wanted to put my account on hold how do i do this

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  • Updated 4 years ago
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Patrick Christie

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Posted 4 years ago

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Dennis, Mobile Master

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Seasonal hold lasts 6 months only.
And it costs $15 per month.
And when you get back you need to select a current in market plan
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Sophia, Mobile Master

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Hi Patrick,

As Dennis said you'll lose your plan anyway. What I suggest you do: port your number to 7-11 Speakout. They require you top up $25 but it will be valid for the whole year... so for $25 per year you can keep your number active.

When you come back, select a Koodo plan and port back your number :) I think that might be the most affordable solution by far :)
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Patrick Christie

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this sucks i am not under contract and i am just going to get rid of you altogether i am not happy at all and will never come back.Also no chance for you to get any more money from me
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Sophia, Mobile Master

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So......... we're trying to help you find the best solution and you respond like that?
Nice :P
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John Burke, Mobile Master

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A 12 month Seasonal Hold would cost you around 200$ (including taxes) & you'd still lose your Plan/Add-ons if they're no longer available when you return.
The only advantage would be you'd keep the same #. Is saving the # worth around 200$?
Personally (since I've had my # since the late 90's) it's worth it, but to many, I don't think it would be.

Sophia's suggestion seems good to me, what are your objections to it?

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