I am a monthy user but bought vouchers to pay my bill online. How can i pay??

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Photo of Hridi Ridwa

Hridi Ridwa

  • 80 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,220 Points 100k badge 2x thumb
Those are for prepaid users not postpaid users, you can't pay for your post paid account with prepaid vouchers.
Photo of Hridi Ridwa

Hridi Ridwa

  • 80 Points 75 badge 2x thumb
i didn't know that at all. Do you think Koodo can do something about it? Because i paid for the vouchers?
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
I don't think Koodo takes back purchased prepaid vouchers, Hridi, I'm so sorry. You could try though and perhaps somebody is really kind enough to refund your money... but I doubt it.
You could try to sell your vouchers to a prepaid user, I know it's been done in this forum before but I would imagine you won't get the full amount for them :(
Photo of Dave


  • 7,814 Points 5k badge 2x thumb
The best thing to do is either talk to somebody at the prepaid department, or go to the store/kiosk that you bought them at to see if they can do anything about this

This conversation is no longer open for comments or replies.