I am a monthy user but bought vouchers to pay my bill online. How can i pay??

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  • Updated 4 years ago
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Hridi Ridwa

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Posted 4 years ago

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Paul Deschamps, Mobile Master

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Those are for prepaid users not postpaid users, you can't pay for your post paid account with prepaid vouchers.
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Hridi Ridwa

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i didn't know that at all. Do you think Koodo can do something about it? Because i paid for the vouchers?
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Sophia, Mobile Master

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I don't think Koodo takes back purchased prepaid vouchers, Hridi, I'm so sorry. You could try though and perhaps somebody is really kind enough to refund your money... but I doubt it.
You could try to sell your vouchers to a prepaid user, I know it's been done in this forum before but I would imagine you won't get the full amount for them :(
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Dave

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The best thing to do is either talk to somebody at the prepaid department, or go to the store/kiosk that you bought them at to see if they can do anything about this

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