i added a data booster to my phone and it's not working?

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  • Updated 4 years ago
  • Answered
I just used my credit card and added 30$ to my account then i added the booster, why is the data not working on my phone?
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Amanda Winter

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Posted 4 years ago

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HippieLongstocking

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is the data turned on?
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Sophia, Mobile Master

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Also, if your phone was not a Koodo phone originally, can you check if your APN is set up correctly?

http://help.koodomobile.com/plans-add...
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Amanda Winter

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data is turned on, i turned off phone and turned on again. It's an unlocked phone.
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Jonathan I, Mobile Master

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What kind of phone is it? Blackberries running OS 7 or older are not eligible for prepaid data.

Did you check the link Sophia posted? Without those numbers in your phone, you won't be able to use data.
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Amanda Winter

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omg sophia, You're a genius thank you so much for that link!!
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Sophia, Mobile Master

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Glad you got it working :D

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