i would like to transfer my photos and contacts to my new phone

  • 2
  • Question
  • Updated 3 years ago
  • Answered
hi i just bought a new cell phone i bought g5 or 6 and i put a new sim card in it and it wants to transfer my stuff from my old phone to the new one the old one is a samsung how do i do it
Photo of gordon macaulay

gordon macaulay

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 2
Photo of Melissa

Melissa, Employee

  • 11,748 Points 10k badge 2x thumb
Hey Gordon! You can back up the data from your previous phone on to your gmail account and then sync it on your new phone with the same email account. Detailed instructions to back up your phone can be found on this link http://www.samsung.com/uk/support/skp/faq/1059963 . Detailed instructions to sync your backed up data can be found here http://www.samsung.com/uk/support/skp/faq/927534 .  Samsung also came up with a great application http://www.samsung.com/ca/support/smartswitch/ that helps you transfer all your information from one Samsung phone to another in an easier way. Hope this helps :)

This conversation is no longer open for comments or replies.