I would like to order a Phone,do I have to have a credit card

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  • Updated 2 months ago
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Lorraine Johnston

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Posted 2 months ago

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Paul Deschamps, Mobile Master

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Yes ordering Online requires a credit card
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Goran, Mobile Master

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If your bank does visa debit cards that will also work.
(Edited)
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Dinh, Mobile Master

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Hi Lorraine,
Yes, if you are buying online and you are a postpaid (monthly) customer.
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Lorraine Johnston

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Ok,so can I order a Phone over the Phone?
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Mayumi, Mobile Master

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no
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Lorraine Johnston

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Can I order a Phone over the Phone?
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Sophia, Mobile Master

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As Mayumi said, no.
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Lorraine Johnston

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I need a Phone badly,what do I need to get one?
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David, Mobile Master

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Walk into a Koodo store with cash in your hand, and the necessary ID in your wallet.
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Lorraine Johnston

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Can you give me more than just one word answers please! I'm getting really frustrated! iwant an Iphone6or7 if I came into the store,could I get on a plan,with a Phone,if yes,how would you make that happen for me?
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Mayumi, Mobile Master

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Are you  already with Koodo?
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Lorraine Johnston

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No,I'm not with any company
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Mayumi, Mobile Master

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Then, go to a store with proper ID and tell them you want to open an account.
They will run a credit check on you. Once you passed it, then you can pick your plan and phone.

Credit check requirements
https://www.koodomobile.com/help/credit-check-requirements
(Edited)
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Lorraine Johnston

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And if I don't pass the credit check,then what happens, I still need a phone
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Mayumi, Mobile Master

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If you didn't pass the credit check, then I don't think you can buy an iphone from Koodo. I believe it's only available on the Tab.
Some stores allow you to buy a phone outright( No iphone still).  But you have to ask themwhich one is available on each store base.

You could go to an Apple store if there is a one close to you.  And you can get a prepaid plan from Koodo  or you can try some other provider as BYOD(Bring Your Own Device) for another credit check for postpaid.
(Edited)
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Lorraine Johnston

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So,what does that mean?I could get a prepaid plan from Koodo?What is that,what do I need to get that and what about the Phone itself, do I have to buy it and how much is an Iphone6plus or Iphone7to buy and can I get a prepaid plan with that?
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Mayumi, Mobile Master

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Koodo won't sell you an iPhone IF you didn't pass the credit check.  It's available for postpaid customers and on the Tab only. (AFAIK.)
So, you have to get it from other store like strait from Apple or 3rd party.
Then, buy a prepaid plan. https://www.koodomobile.com/prepaid-plans?INTCMP=KMNew_NavMenu_Shop_PrepaidPlans

Prepaid doesn't require the credit check. You buy a service for 30days in advance and renew it if you need it to continue.
(Edited)
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Lorraine Johnston

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Koodo does sell the Iphone6plus and 7right?Can't they sell me one so I can become a Postpaid customer,and get a tab account?Can I get a Tab account?
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Lorraine Johnston

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What??Why can't you answer me?? I find it a little odd that you can't!!I ask you questions, and Its your answers that MAKE me ask you more questions! Can you tell me how much the Iphone6plus and 7is?And what is a tab and how does a person get a tab?
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Mayumi, Mobile Master

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Because you have to pass the credit check to become a Koodo postpaid customer.
THEN, you can buy an iPhone on the Tab.

We can't check you credit score here. So, you have to go in to a store to do it.
We won't know if you will pass the credit check or not here.
(Edited)
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Goran, Mobile Master

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Because we dont work in sales or for Koodo at all. You need to get a credit check to get postpaid and a phone on a tab. Mayumi did explain it to you. All she didn't say was the cost which you ca easily see on koodomobile.com

What are you not getting that Mayumi explained? Maybe we can try saying it in another way
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Allan, Mobile Master

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Sophia, Mobile Master

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As for the price, you can find all the information on Koodo's website. I am not your secretary ;)
(Edited)
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Lorraine Johnston

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Wow!she didnt explain anything she had a one word answer!As for you being my secretly!!!Really?You didnt have to be so incredible ride!All you had to say was where to find the prices!I am new to this whole scene,I don't know how to do all of anything!!
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Sophia, Mobile Master

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Mayumi gave you very detailed answer every time and she was very patient with you. It's you who is being rude.

Let me summarize it for you: to get a phone and a plan, you need to visit a store. They will tell you exactly the cost and what is involved.

Right now, frankly, you are wasting your time.
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Mayumi, Mobile Master

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I did all I could. If you don't like it , you don't have to become Koodo customer.
I don't know which part you don't get it. If I'm rude, then I'm done.
(Edited)
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Lorraine Johnston

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Incredibly RUDE!!!
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Sophia, Mobile Master

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You never once thanked Mayumi and others for volunteering their time and trying to get through to you what is involved in getting a phone and a plan.

You might want to check a mirror, Lorraine.

And with that, I'll bow out of this thread too.
(Edited)
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Goran, Mobile Master

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You asked a yes or no question and she answered no. When you asked for more details she went into full details and even provided links. You need to calm down and not jump to conclusions about her being rude because she was not.
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Lorraine Johnston

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No,Its you that's wanting my time!You and your friend didnt have to make this little advantage like a pulling teeth ORDEAL,you could have and should treats EVERY person who asks ANY QUESTION,like they dont have a clue,because some dont know how to get things started or where to look for prices,every store has their own way of doing things,you really should read up on meaning of words because patience is NOT how she was,not even close!Getting ANGRY,and cheeky in your response about being my secretly,what?You call that being patient???Wow!Not in the English language!!Thanx for ABSOLUTELY NOTHING AT ALL!Expect for putting the site where the prices are found,now THAT was being helpful.I right there!
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Allan, Mobile Master

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You got angry because someone admitted they didnt have an answer for you. We aren't Koodo employees by the way...that why you are seeing some of the comments you are seeing that are 'rude'.
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Lorraine Johnston

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You are hilarious!!I wouldnt want to become a Koodo custy now anyway,if this was an exactly of how you treats people...You
FAIL FAIL,FAIL!Thanx anyhow!
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Robert, Mobile Master

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I doubt you'll receive the same treatment you received here but elsewhere. Anyways, good search for another provider.

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