I would like to change the data on my phone line from 2 gb to 1gb

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I would like to change the data on my phone line from 2 GB to 1GB.  My daughter's is 1GB and it is fine so I would like to change mine to 1 GB as well.
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Robyn Puckett

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Posted 2 years ago

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Chadwick, Mobile Master

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Hello Robyn, You simply log into your self-serve account and change your plan. I would strongly recommend waiting to switch until the day your plan resets as there will be no pro rated charges happening this way. If you need more help let us know!

Best of luck
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Robyn Puckett

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My bill is due May 9 so when should I make the change?
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Chadwick, Mobile Master

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in your self serve it will tell you two dates. when your billing cycle starts, and ends, the day after the last date, is the date u want it to take effect.
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Chadwick, Mobile Master

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heres a pic of the dates im talking about
So you would change the plan on March 18( your days will be different)
(Edited)
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Dennis, Mobile Master

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You will have to change your plan on self serve

Here are your plan options:

https://www.koodomobile.com/rate-plans?INTCMP=KMNew_NavMenu_Shop_Plans


But I would make the new plan is cheaper as plan prices have increased in the last year

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