I was referred but cannot get that $50

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  • Updated 1 year ago
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I was referred but cannot get that $50
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ryan

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Posted 1 year ago

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Ranjan, Official Rep

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Hi Ryan - not sure I follow. I see that you only created your profile on the Refer-a-friend website today, and you have sent a referral to someone you know. I don't see any info. on someone referring you or you claiming a referral sent to you by someone. Please make sure to follow the steps outlined here in order to successfully submit any referrals moving forward. 
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Nathan

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Thanks! She used that form right after the activation on Thursday and gave those details. I'm guessing they just haven't read it yet? Or shall she re send again?
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Ranjan, Official Rep

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Is she's already submitted the info. then she should hear back this week :)
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Nathan

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Thank you again:) for future reference, is this process required for each time there is a number port with a temp number assigned or could it have been resolved if we had put in the ported number into referral first as opposed to temp one?
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Dennis, Mobile Master

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If you put in the ported number, and port in at the time of activation, this work around would not be required
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Nathan

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Good to know!! Thanks :)
Strangely enough, yesterday the referral in question reappeared in the 'in progress' section but then this morning it is back to just showing 'sent' without anything in the 'in progress section' anymore.