i was charged an extra 50.29$

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  • Updated 2 years ago
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I was charged an extra 50.29 $ after paying that on january 20th .. any news on whats going on ? 
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Laura-lyn Maria Hurst

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  • frustrated

Posted 2 years ago

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Timo Tuokkola, Mobile Master

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What does the bill say? Look at the detailed bill in self serve. Does it say it's a new charge or a past due amount? If your payment is received after the new bill is generated, it will not be reflected in the bill.
(Edited)
It says past due amount like I still owe January basically but it was January 20th I paid it on ..
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Timo Tuokkola, Mobile Master

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What is your billing cycle date? What date is your bill generated?
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Goran, Mobile Master

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It is likely that you paid after the latest bill was done. Since you did pay, I wouldn't worry about it.

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