i wanted us roaming but have received an email stating i also have international roaming at an additional 10$ A Day. What?

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  • Updated 3 months ago
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unwanted service is being charged
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Ann Rokeby

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Posted 3 months ago

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Goran, Mobile Master

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Are you actually being charged for it or is it just telling you that it's enabled? The two are available for use together. Are you close to the Mexican border or something if you're sure you're getting charged for it too?
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Dennis, Mobile Master

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Here is the easy roam link k for more info regarding how it works
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Dinh, Mobile Master

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@Ann Rokeby,
When you added the easyroam service (by text?) it will automatically add easyroam for both US and international destinations. They are just add-on for Koodo billing system. You are only charged when your actually roam (either US or international)
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Allan, Mobile Master

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And if concerned about it, you can remove the $10 international easy roam add on via self serve.