I wanted to buy 1 gb of Data and ended up with Long Distance Talk Booster , can I exchange it for 1gb?

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  • Updated 3 weeks ago
I don't know if i made the mistake, but i really remember selecting 1gb 30$ of data in the choices, and instead of giving the data it only added 30$ in my koodo account, i don't know if the second time i select the wrong thing in the list and only saw the 30$ part or is it a website error, the only thing I know is I will never use the Long Distance Booster. I would like a refund or an addition 1gb of data (because i needed it right away so i purchased one after this error)
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Maxime Desjardins

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Posted 3 weeks ago

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yousif ahmed

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I was with Koodo my plan $ 45 ,then I added 2 GB for $10 my bill should be $55 only ,then they sent me bill of $75 after I added 2 Gb .Now I'm with chatr 2 Gb my bill is $45 a month .
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Dennis, Mobile Master

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I dont think there was a prepaid $10 for 2GB booster
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Mats

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@Maxine, you will have to contact Koodo to see if they will refund or change the long distance booster to 1GB data booster.
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Dinh, Mobile Master

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@Maxime: When did you buy it, I don't think you could refund the minutes. However, you could try to contact them and see what they could do. I would suggest you send message to koodo facebook (https://www.facebook.com/Koodo) to avoid the wait on phone.