I want to use my Visa Debit as a topup method but its not letting me.

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  • Updated 3 years ago
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Iretia Cox

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Posted 3 years ago

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Chad Burr, Mobile Master

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Try using a different browser.
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Ahmad

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Remember don't put any spaces when typing in your card number
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Iretia Cox

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I know how to enter the number.  I used Firefox and Internet Explorer - not working I call my bank twice - they said no issues with the card.
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Chad Burr, Mobile Master

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Is it a Canadian debit visa?
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Veronica

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Hey Iretia, 

Please note that you'll need to have the same name and Canadian/US address both on your VISA and on your Koodo account in order to add your debit Visa as a topup method.

Many thanks!

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