i want to unlock my phone

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  • Updated 4 months ago
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i want to unlock my samsung and iphone
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Dorcas Kargbo

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Posted 7 months ago

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Goran, Mobile Master

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You can send a private message to Koodo via Facebook Messenger or DM via Twitter with your IMEIs and it'll get done free of charge. There is a backlog though with many people doing it as of Dec 1 so don't be surprised if it takes over a day.
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William Huiskamp

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What if you are not a Facebook or Twitter user????

Called a local Koodo rep. They said I should call Koodo directly at 1-866-995-6636. I will try that later as current wait times for that getting a rep at that number were over 15 minutes.
(Edited)
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Allan, Mobile Master

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Calling is your only other way.
You could also make a Facebook account purely for contacting Koodo and even delete it later if you want.
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Goran, Mobile Master

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I'd suggest Twitter just because it's less invasive and pests you less for your throw away customer service account.
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David Conde

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i need to unlock my iphone 
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Goran, Mobile Master

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Then do as I posted above 3 months ago and it'll be unlocked.
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Mats

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Or you can now do it yourself online they say

https://www.koodomobile.com/help/unlocking-your-phone

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