I want to switch from Rogers to Koodo, but my phone just broke. My Roger's account is still active, can I keep my phone number? Also, if I still owe Rogers for my phone will they just add the amount to my last bill?
Hi Gabrielle, You can keep your phone number when porting to Koodo. Once you port out, Rogers service will automatically stop and they will send you a final bill of whatever you owed them as per your Rogers contract.