I want to switch from Rogers to Koodo and keep my number, but my phone just broke.

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  • Updated 6 months ago
I want to switch from Rogers to Koodo, but my phone just broke. My Roger's account is still active, can I keep my phone number? Also, if I still owe Rogers for my phone will they just add the amount to my last bill?
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Posted 6 months ago

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Dinh, Mobile Master

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Hi Gabrielle,
You can keep your phone number when porting to Koodo.
Once you port out, Rogers service will automatically stop and they will send you a final bill of whatever you owed them as per your Rogers contract.
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You can most likely get a new Koodo phone on tab. Don't cancel your Rogers service. Setting up your Koodo account and porting your number over will do that automatically for you.