I want to see my billing details

  • 1
  • Question
  • Updated 2 years ago
  • Answered
it appears that someone else has my E-mail address ? because when I sign in that is what it says
Photo of Dorothy Dinelle

Dorothy Dinelle

  • 72 Points

Posted 2 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
What exactly does message say?
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 139,982 Points 100k badge 2x thumb
More than likely your email address was entered by the rep at the time you signed up for service. There should have been an assisted registration email automatically sent once your email was entered, but, for a variety of reasons this does not always arrive. If you call koodo they will be able to assist with the registration of your self serve account, but there is little that can be done at this end to resolve the issue. No, there is no charge to help you activate your self serve.

This conversation is no longer open for comments or replies.