I want to see my billing details

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  • Updated 2 years ago
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it appears that someone else has my E-mail address ? because when I sign in that is what it says
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Dorothy Dinelle

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Posted 2 years ago

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Mayumi, Mobile Master

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What exactly does message say?
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Timo Tuokkola, Mobile Master

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More than likely your email address was entered by the rep at the time you signed up for service. There should have been an assisted registration email automatically sent once your email was entered, but, for a variety of reasons this does not always arrive. If you call koodo they will be able to assist with the registration of your self serve account, but there is little that can be done at this end to resolve the issue. No, there is no charge to help you activate your self serve.

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