I want to make a cancellation, but I never get hold of any koodo rep at all ?

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  • Updated 1 year ago
Hey guys,

Please let me know if you have any way to contact koodo rep at all ?
All I want to do is to make a cancellation :(.
I tried to contract them several time, but the waiting is always more than 1 hour.
The last time call I could able to talk to the rep after 1hour and 15 minutes of waiting and it took  literally 1 minute of her time to let me know that she will contact me ASAP.
I still having waiting for that call after a day !!??.

Please let me know soon.

Thanks,
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hang

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Posted 1 year ago

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Bernard, Official Rep

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Only via the phone can cancellation be done Hang. That said, there should be a call back option offered when you call, if wait times are longer than usual . Have you tried that? 
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hang

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thanks, i will try right now