i want to know my phone number to start registration

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  • Updated 3 years ago
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Farrah Moussa

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Posted 3 years ago

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Chad Burr, Mobile Master

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If you have a home phone then call your home phone and check the caller I'd

Or

Crank call your neighbor and hang up. When they call back act all surprised and say "I didn't call you...what number were you looking for?" Okay don't do that.

Or

Goto settings...about...status

Your phone number will be listed there.
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Farrah Moussa

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the network is not available on my phone plus i went to the sitting and status but the phone no. did not appear ! :/
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Chad Burr, Mobile Master

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Well you didn't mention that the network wasn't available. Are you prepaid or monthly.
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Farrah Moussa

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I am monthly !
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Chad Burr, Mobile Master

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Try the following to get the network going...what Android do you have?

First thing to try is powering down your device and removing the sim card and, if possible, the battery Wait a minute and then reinstall the sim and battery. Restart your device.

Didn't work?

Check and be sure you're not in Airplane or Flight Mode.

Still not working?

Navigate to your settings and mobile network settings.

Be sure that:
Network Selection is set to Automatic
USE 2G Only or USE GSM ONLY isn't selected

Network type typically should be "GSM\WCDMA PREFERRED"

Still not working?

Change NETWORK SELECTION to Manual
The device will perform a scan which could take up to 2 minutes. You'll be presented with a list of available networks. Choose Koodo or Telus from this list.Note: Doing this disables international roaming. Should you ever want to roam in the future you'll need to change this setting back to automatic

If your device still isn't working, check and be sure your bill is paid up and then give Tech support a call. It's free.

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday - Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
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Ivan, Mobile Master

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Did you just sign up for service recently? If so, your number should be included in the documentation that you received and signed.
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Robert, Mobile Master

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Have you managed to find your number?
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Farrah Moussa

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Yes thank you all so much ! ^_^

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