i want to change my plan, can someone call me about options.

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  • Updated 2 years ago
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Posted 2 years ago

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Mayumi, Mobile Master

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Log into self serve and you can change your plan by yourself.
(If you are on the old tab system, you have to pay off your tab first.)

Why, can't I talk with someone, I am paying 70 per month and historically never use many minutes but can't talk with anyone, guess I will have to look at trac phone service


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Jonathan I, Mobile Master

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You sure can talk to someone about your usage. Call 1-866-995-6636. But you can change your plan yourself online. If the rep over the phone does it, there might be a charge.

Why, can't I talk with someone, I am paying 70 per month and historically never use many minutes but can't talk with anyone, guess I will have to look at trac phone service


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Bernard, Official Rep

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You can certainly give us a call Lousie and we could recommend some plans that may be better for you based on your current usage. If you would like us to change your plan on your behalf there is a convenience fee of $10. It's completely free to do online though as Mayumi mentioned. Quicker too. I hope this helps with your choices.

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