I want to change my phone or to get another phone but I have still a balance. It is possible I can change or get another phone?

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  • Updated 2 years ago
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jela

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Posted 2 years ago

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Dennis, Mobile Master

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Yes.  Just get the new phone purchased outright.  or pay off your tab balance and get the new phone on a new tab
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jela

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But I still have a due balance DAT I didn't yet pay.
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Dennis, Mobile Master

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If you have an account that is past due, then you may have your service cut off
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jela

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Ok..my service is still active.
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Dennis, Mobile Master

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It's smart to pay your bills on time.

or if you can't I would call Koodo to let them know payment is coming soon so they dont unexpectedly cut you off
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jela

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Ok..thank u
If you're a good loyal customer..they will usually pay your tab up to 50$ watch for sales on koodo.com they come and go so fast one day a phone will be 200$ off couple days later nothing. Also in store prices are some times less expensive. I've paid my bill on time and been a customer for 7 years so they obviously don't want to lose good customers.

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