I want to change my loyalty plan (which doesn't seem so loyal anymore) to a reduced loyalty plan

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Currently have a loyalty plan (compared to market plans, it doesn't seem so loyal anymore) can't change it myself because I can only "self-serve" to market plans. I want to reduce both my plan and monthly expense. 
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Karam Chikabam

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Posted 1 week ago

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Goran, Mobile Master

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I'm at a loss. Youre saying that compared to current plans it doesn't seem so good anymore, yet you want a better plan than what's on the market. Do you mean that your plan is still better just less so and therefore you want a better deal? Well you can always call 611 and ask what they can do but there's no guarantees.
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Paul Deschamps, Mobile Master

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How did you get a loyalty plan? You'll need to follow that same method though I didn't even know Koodo has loyalty plans.

If in market plans are better than just switch to one of them
(Edited)
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Bernard, Official Rep

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Yeah, the plan you have is a couple of years old. Various promotions come and go all the time. Most of the promos are available to anyone with a new activation or an upgrade to a new phone with the tab. There are some good one out there right now. 
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Dennis, Mobile Master

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Did you mean a grandfathered plan?

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