i want to cancel my current subscription

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  • Question
  • Updated 1 year ago
  • Answered
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Care Rasca

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Posted 1 year ago

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Care Rasca

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im on the phone for an hour now.
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Sophia, Mobile Master

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Very sorry, it is indeed the only way to cancel your line... hopefully they will pick up soon!
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Care Rasca

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i hope. im so disappointed. thank you for responding.
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stillgolfing

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Care: Unfortunately, Koodo is the Company that stresses customers save money because they encourage that you solve your problems via the Internet (the Internet ...Ha! Ha! Ha! Ha! Ha! ... yeah, that works like a dream!) Strangely, when you want to cancel, you must use the phone, and then even stranger, you can't get through. Monty Python? Anybody? Anybody? :))
(Edited)
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stillgolfing

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Hey ..CHAD ..wick. I don't have a problem with the concept. I have a problem with it's management. If I have to phone on an issue, no problem.... I just expect Koodo to answer the friggin phone!!!
(Edited)
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Chadwick, Mobile Master

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I agree with you on that. And due to Christmas and boxing day and all the holiday deals, things are a bit backed up. If anyone needs some help, try here first, than message on facebook via PM and then u could call if you need to. That's generally a good way to contact Koodo.
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stillgolfing

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Chad .. that's another problem. It appears that to contact Koodo via Facebook you need to have a Facebook account. I'm pretty sure I'm not the only Skeptic on the planet who doesn't want to go there.
(Edited)
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Robert, Mobile Master

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There's twitter as well if you have an account over there! 
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Chadwick, Mobile Master

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Your not the only one. And for that, you will have to hang on the phone for Koodo. You could always delete your profile right after or keep it dormant and add no one. But I respect if you don't want to do that either.