I wanted to use Koodo as my carrier, but it is impossible to get a hold of a real person, I sat on hold for over an hour and then was disconnected .. at your Woodstock Ontario store they told Me I had to contact you by phone, but that is apparently impossible.
I did go to a Koodo store, to acivate my old phone which has no card in it, the Koodo store told Me that I had to contact Koodo by phone as they could not unlock my old phone at the store, they could only do that by phone. So I tried to do that by phone, and waited for 1 hour and then my phone went silent, You really need to hire some more phone agents. I do finally (after talking with Bell Canada have an ime #: 355426051195855/08 ) How can I unlock this phone please? It is my wife's old phone, she did have Koodo service on it. thanks