I want to add minutes to my koodoo phone

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  • Updated 2 years ago
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Alicia Littlechild

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Alicia,

Simply add the required funds to your prepaid account in selfserve or by calling into the automated system and then add a booster add-on either in self serve or the automated phone system. 
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Chad Burr, Mobile Master

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Has it been 90 days or more since the last time it was active?
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Mathieu, Mobile Master

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If you had it active in over 90 days, your account is gone. You will need to purchase a new SIM card and activate a new account with a new number.
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Elizabeth

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OK I guess that what I am going to have to do thanks.
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Elizabeth

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I have a new phone and I want to add minute
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Mathieu, Mobile Master

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Did you activate a base plan? Add-ons can be purchased in self serve or in the automated system. 

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