I want a real phone number to "contact"

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  • Updated 3 years ago
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Do you care so little over your customers that you won't post an actual phone number, so a person can actually call for help or info?
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Posted 3 years ago

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Chad Burr, Mobile Master

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You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday - Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
Thank you very much :)
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Sophia, Mobile Master

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If you have a Koodo line, 611 works as well from your Koodo phone.
Thanks..my phone is broken so I can't use it that way :)
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Zeta Abramovic

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You can call them but there is charge for anything you can do yourself online.
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Ivan, Mobile Master

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Unless there's a technical issue with Self Serve. Then, there's no charge.
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Ivan, Mobile Master

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The actual phone number is posted:

https://www.koodomobile.com/contact-us
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BobTheElectrician

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It's properly listed in Chad's post above. He also clarifies the 1-866-99-K (zero or letter Oh, apply as shampoo, then repeat mistake) conundrum. 1-866-995-6636 is what anyone needs.

Would also point out that if you have a tech problem, please call from another phone. Leaves the cell free to do whatever tests they want.

I have always found the staff and the posters on this board to be helpful.
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Ivan, Mobile Master

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You're welcome. I hope you get your issue(s) resolved. You can always come here for help as well.

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