I wanna cancel my account, but i can't call them

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  • Question
  • Updated 1 year ago
  • Answered
Hello Guys

i wanna cancel my account with Koodo because I moved to another country.
However, its really hard to call them from another country, so it would be great if there is another solution like emailing them.

Thank you
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xAz- Hamid

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Posted 4 years ago

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Scott Lougheed

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You might consider trying something like Skype to call them from your country without paying long distance or international charges. Their toll free number is:
1-866-99-KOODO
You should probably be able to call that number without buying any Skype credit... and if you do have to buy Skype credit, at least it's not expensive.
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Dennis, Mobile Master

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Calling in is the only way to cancel service
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Ahmad

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The toll free number doesn't work for people calling overseas.(may work on skype, may not)

You need to call 1-647-788-4337 in order to cancel your account. There are many, many ways to access a phone to make a call. This is the only way.
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Jenny Park

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How terrible it is! The worst service I've never experienced. I got a lot of stress because of them.
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Goran, Mobile Master

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Please don't necro 2 year old threads. Please start a new topic if you need something.
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xAz- Hamid

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I tried to call them through Skype ..but it didn't work effectively!
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Scott Lougheed

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Hamid,
Did you try the toll free number AND 1-647-788-4337? As Ahmad points out, the toll free number doesn't necessarily work overseas.