I upgraded the BlackBerry Q10 operating system last week. I got hacked last night? Did anyone else? After upgrading?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Photo of TheStewman27 .

TheStewman27 .

  • 100 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,908 Points 100k badge 2x thumb
What do you mean you got hacked exactly?
Photo of TheStewman27 .

TheStewman27 .

  • 100 Points 100 badge 2x thumb
My primary email account is unavailable.
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Hi,

Did you verify the settings of your e-mail account? Their is always a chance that your phone looses data when updating it's Operating System. Check to make sure the e-mail account is still there, and verify all the settings including passwords. If you keep having issues, delete the e-mail account and set it up again.

Hope this helps!
Photo of TheStewman27 .

TheStewman27 .

  • 100 Points 100 badge 2x thumb
The email account password was changed as was the secondary email for situations like this. Spam (resumably malware) was sent. This I know by those returned "undeliverable". I have been using the email account for +1 day without this result.
Photo of TheStewman27 .

TheStewman27 .

  • 100 Points 100 badge 2x thumb
By '+1 day' I mean since I upgraded the OS.
Photo of Dennis

Dennis, Mobile Master

  • 196,866 Points 100k badge 2x thumb
Try getting into your email via your computer.

Are you able to access?

This conversation is no longer open for comments or replies.