I upgrade my plan yesterday ,I can not use my data now, what happens?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I upgrade my plan yesterday and my billing circle still have 8 days. Now, I can not use my data now, what happens? I think I already paid the rest of month, I should can use data.
Photo of Justin Jia

Justin Jia

  • 82 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Hi Justin,

Turn your phone off and then remove the sim card for a few moments then reinsert it and turn the phone back on. This should resolve your issue.
Photo of Justin Jia

Justin Jia

  • 82 Points 75 badge 2x thumb
OH, it works. Thanks!
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
No problem! Have yourself a good evening! 

This conversation is no longer open for comments or replies.