I understand Koodo has switched to e-billing but I prefer to pay by mail, can I still do that?

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  • Updated 3 months ago
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Grace Pereira

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Posted 3 months ago

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Allan, Mobile Master

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Unfortunately no.
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Paul Deschamps, Mobile Master

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You can print out your pdf bills you download to your computer and it's just like getting a bill just thr computer in your postman now.... Or the printer is I guess.
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Dennis, Mobile Master

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Is there something particular about a mailed bill that you are looking for?
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David, Mobile Master

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I recommend setting Koodo up as a payee on your internet banking. You can then pay the bill each month through your banking interface instead of writing a cheque. For folks who don't want to use the automatic payment by credit card, this is the simplest way to manage the bill - you can even set a delayed payment to transfer on the day which best suits you.
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Grace Pereira

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I don't do internet banking nor do I want to, I just prefer the old fashion way of paying the bills through the mail. I was confused as to Koodo still accepting mail payments when they notified customers that they were changing to e-billing but never gave the customers a choice. Thanks for all your help everyone.
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Josie, Employee

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Hey Grace, if you're not crazy about online banking, you can use your banks telephone banking services to pay any bill.  You can also dial 611 and follow the automated prompts to pay your Koodo bill.  Both methods are safe and secure.  Here's a recap of the many methods available for your reference https://www.koodomobile.com/help/how-pay-your-bill
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Dennis, Mobile Master

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What the old fashion method of paying bills?
Is it bringing an invoice to a bank branch and paying?
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David, Mobile Master

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Actually it was taking the invoice, and cash or cheque to the local business and paying each month. It could lead to a very full social calendar as you paid the phone bill, electric bill, grocer's bill, butcher's bill, druggist, etc., etc.

Ahhhhh..... memories!