I try to call and it said I am not activated on the network what is going on

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  • Question
  • Updated 2 years ago
  • Answered
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Amber Kessler

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  • confused

Posted 2 years ago

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Jru Gordon

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Try turning your phone off, taking out your battery (if possible) and SIM card, putting them back in, and turning the phone back on.  If that doesn't work, try putting your phone in airplane/flight mode for about 30 seconds and then turning that mode back off.
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Chad Burr, Mobile Master

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What phone do you have and where did you buy it?
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Levis, Employee

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Hi Amber, I suggest that you give us a call so that we can look into it. You can dial #227 from your Koodo phone.
(Edited)
re-power your phone
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Sherry Flemming

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any answers onn what the problem is?? i am having the same issue with my phones LG G3's
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Chad Burr, Mobile Master

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Did you do what Levis suggested and give him a call?
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Sherry Flemming

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husband is on with them now :)