I try purchase the product red i phone 8 . It will not let me is it sold out? Will it be available again?.

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  • Updated 2 months ago
Product red i phone 8
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Jesslynn Wilson-peers

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Posted 2 months ago

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Paul Deschamps, Mobile Master

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Why won't it let you what part is it getting stuck on for you?

If your already a customer make sure you've paid off any tab owing already in full.

Just tried and I'm not having any issue
(Edited)


I press check out. It says somethings wrong and to try again.
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Paul Deschamps, Mobile Master

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Works for me, try deleting your browsers History cookies and cache and then attempt to do it again.
If that doesn't work try a different browser.
Are you a new customer?
If not do you have your tab paid off in full already?
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Leah Moreno

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I am having the same problem! I don’t have ang balance owing at all. I try and do the same exact phone in a different colour and the order goes through, it’s only the Red that keeps giving me that message “whoops something went wrong. Please try again”! This is very frustrating. I have emailed Koodo and tried everything they recommended and it doesn’t work! Apparently it is only self serve so I can’t even order through a Koodo Rep either!
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Dinh, Mobile Master

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If you have checked and the problem was from the red color then you might have to contact Koodo directly to ask them to fix. I would suggest you send message to their Facebook to report the problem.(or call 611)
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Dennis, Mobile Master

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Contacting them via facebook or twitter is best if you dislike waiting on hold
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Paul Deschamps, Mobile Master

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Seems to be a webstore issue store wide they're working on possibly