Product red i phone 8
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80 Points
- sad
Posted 6 days ago
Paul Deschamps, Mobile Master
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196,508 Points
Why won't it let you what part is it getting stuck on for you?
If your already a customer make sure you've paid off any tab owing already in full.
Just tried and I'm not having any issue
If your already a customer make sure you've paid off any tab owing already in full.
Just tried and I'm not having any issue
(Edited)
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80 Points
I press check out. It says somethings wrong and to try again.
Paul Deschamps, Mobile Master
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196,508 Points
I am having the same problem! I don’t have ang balance owing at all. I try and do the same exact phone in a different colour and the order goes through, it’s only the Red that keeps giving me that message “whoops something went wrong. Please try again”! This is very frustrating. I have emailed Koodo and tried everything they recommended and it doesn’t work! Apparently it is only self serve so I can’t even order through a Koodo Rep either!
Dinh, Mobile Master
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27,494 Points
If you have checked and the problem was from the red color then you might have to contact Koodo directly to ask them to fix. I would suggest you send message to their Facebook to report the problem.(or call 611)
Dennis, Mobile Master
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180,770 Points
Contacting them via facebook or twitter is best if you dislike waiting on hold
Paul Deschamps, Mobile Master
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196,508 Points
Seems to be a webstore issue store wide they're working on possibly
