I tried to remove the add on "Koodo Phone Protection" but it tells me I cannot remove it

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  • Updated 11 months ago
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I tried to remove the add on "Koodo Phone Protection" but it tells me I cannot remove it and I should contact customer service. But when I click on the link it tells me if I remove it through self serve its free but if customer service does it it will cost $10!!! How can I get rid of it?
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Raja Wetuschat

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Posted 11 months ago

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Sophia, Mobile Master

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The call would be free, as there are is no other way to remove the add-on. You can also send a private message to Koodo via Facebook Messenger.
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Anthony Becker

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