I topped up my prepaid account by a master card but the system told me i need to complete one more step since your purchase ...

  • 1
  • Question
  • Updated 2 years ago
  • Answered
The system told me "you need to complete one more step since your pirchase is not yet complete." And I can not add a booster on. Can you guys help me with this problem?Thank you very much!
Photo of Ang Li

Ang Li

  • 70 Points

Posted 2 years ago

  • 1
Photo of Tristan Gummow

Tristan Gummow

  • 1,226 Points 1k badge 2x thumb
I went through this the last time I topped up and had to do it via phone (*611)
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
Not neccessary
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
It's just saying that if you were topping up to buy a booster or change your plan, you have to go back and actually do that. The system won't automatically do it for you once you top-up. Your top up went through fine.
(Edited)

This conversation is no longer open for comments or replies.