I took my sim out of my Nokia 620 and put it in Nokia 640xl but says I have an invalid sim when I enter the sim and IMEI numbers

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  • Updated 3 years ago
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Trying to change phones
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Bill Rushworth

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Posted 3 years ago

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Dennis, Mobile Master

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If it takes the same sim card, you do not need to change phones on self serve.

Just take it out of the phone and pop it into the new one.

Are you sure the new phone is carrier unlocked and works on Koodo's network?
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Bill Rushworth

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Absolute misinterpretation on my part

It is a dual sim phone and in one of the setting it says "Koodo not installed"

That means in SIM 1 a Koodo sim is installed and in SIM 2 no sim is installed

I just read what it said, Koodo not installed, forgot totally about sim 2
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Dennis, Mobile Master

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Ok so all good?

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