I thought that the robot question was silly

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  • Updated 8 months ago
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Catherine Wells

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  • frustrated

Posted 8 months ago

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Catherine Wells

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I guess everyone feels the same about the robot
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David, Mobile Master

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Or have no opinion one way or the other.
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Bernard, Official Rep

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What question Catherine? 
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Robert, Mobile Master

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What robot?
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Cory

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I think they are referring to the beta virtual assistant on the Koodo website. I am having fun messing with it as we speak....lol.
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Dinh, Mobile Master

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I gave up using after few questions. It knew some basic questions and would just point out some links to selfserve, it is like a baby bot.
(Edited)
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Bernard, Official Rep

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It was only designed for basic questions as test to see the art of possible Azure. You'd be surprised how many people inquire simple things like:

-what's my account number
-how do I log in
-travelling/roaming
-when is my bill due etc.

We built in a couple of weeks. Than we put it against "big blue's" Watson. Guess who won? :-)  

No, this prototype will not answer all the questions in the world. It was designed for that. Plus, as much as I'd like to believe that AI world has reached new heights in capabilities, bots are still far from being human. :-) 

As is though this 'baby bot' saves us tons of money already. :-) 

I will close this thread as the original OP never replied and unlikely anyone else would be looking for a discussion on bots here. 

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