I think there is a problem with my account

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  • Question
  • Updated 2 years ago
  • Answered
I arranged to have both my phones put on vacation mode January 15th, please check, is my current bill correct?
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Roger Glockling

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Posted 2 years ago

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If you log into self-serve and look at your plan details for both lines, it should say seasonal/vacation hold instead of what your plans usually are
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Mathieu, Mobile Master

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The bill for 2 lines on a vacation hold would be 30$+tax (2 lines @15$), so approx. 33.90$ in Ontario, plus whatever use you had with your previous bill. The third page in the ebill will provide all the details you will need.