I had to get a new phone because my battery died I had to use a new simm card as mine was too big to fit. I activated the phone and selected previous account but now I am on the basic plan $30.00 / month and the simm in this phone is a prepaid, which I told them at the store I wanted to use my current monthly plan. SO why now I have a prepaid and a monthly account and I can't use my phone because I have to add a booster. I have been with Koodo for quite a few years and have never had to top up. Why do I have to pay for minutes when I have a monthly plan and have to top up?