I switched from Koodo tab to Koodo prepaid almost 2 weeks ago, how long does the final bill take?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I never signed up for Koodo Self serve. How do I pay my final bill? I never received anything in my email or mail.
Photo of ivo jawe

ivo jawe

  • 182 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
It will take until the end of your normal billing cycle plus a few extra days. Expect about 4 weeks.
Photo of ivo jawe

ivo jawe

  • 182 Points 100 badge 2x thumb
Since I ported out early in the billing cycle, I assume the final month charge is going to be prorated?
(Edited)
Photo of Anna

Anna

  • 6,126 Points 5k badge 2x thumb
Since you swithced from Koodo Postpaid to Koodo Prepaid, then yes, your month will be prorated. If you switch from Koodo to another provider, then you are billed until the end of your billing cycle as we do not know how long it will take for your new provider to accept the phone number change.

This conversation is no longer open for comments or replies.