I switched from a iphone 4 to a iphone 5 and I'm not getting LTE. It still says 3G. How do I get my new phone to pick up LTE ?

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  • Updated 3 years ago
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Darryl Kuehl

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Posted 3 years ago

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Jonathan I, Mobile Master

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Few things to check:

1. Is LTE enabled in your cellular settings?

2. Is the iPhone 5 from North America or another region?

3. Did you cut down your old SIM?
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David, Mobile Master

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4. Are you in an LTE service area? LTE is not universally available.
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Ivan, Mobile Master

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Also, is your iPhone 5 from Koodo originally? International variants do work on Koodo, but aren't compatible with Koodo's LTE.