I signed up for the $40 plan but my bill is saying $52?????

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I'm just wondering why my bill is $52 + tax when i signed up for a $40 plan??
Photo of Jackie Valdemar

Jackie Valdemar

  • 82 Points 75 badge 2x thumb
  • frustrated

Posted 2 years ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 96,930 Points 50k badge 2x thumb
You likely got a prorated charge. It should show on page 3 of your bill. You paid for the first full month of a billing cycle plus the first partial month to line up your service with your billing cycle. 12 out of 40 dollars comes to 9 days you paid for on top of the full month. This of course assumes no overages charges or tab. Your bill will show 40 after your first and you were not overcharged.
Photo of David

David, Mobile Master

  • 93,410 Points 50k badge 2x thumb
See this link for a video explanation.
Photo of Falcon

Falcon

  • 452 Points 250 badge 2x thumb
basically you get a partial charge for the remaining of the billing period from the time you sign up and plus your regular charges for the following month.  Don't worry, first bill is always higher.  The following bill cycle should be 40 plus tax.
(Edited)
Photo of Jackie Valdemar

Jackie Valdemar

  • 82 Points 75 badge 2x thumb
Ok. Thank you!