I set up pre-authorized payments 3 days before the end of my billing cycle but the bill stays unpaid after that date.

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  • Updated 3 years ago
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Do i need to pay manually this time and the next month it will be automatic ?
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Yanick Belanger

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Posted 3 years ago

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Dennis, Mobile Master

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If you set it up via Koodo, then you need to pay manually the first time.  Also the pre-auth gets paid,more than 3 days before the bill due date.  It should say that on your pdf ebill on self serve
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Yanick Belanger

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I just saw it says 15 days after, does it mean i can just wait for 15 days and it'll be good ?
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Dennis, Mobile Master

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You always have to manually pay the first time when you set up Pre-auth payments

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