i sent the TXT15 to 7626 and i'm trying to receive messages as i'm abroad, I don't receive anything and it's pretty urgent. Thankx !!

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  • Updated 12 months ago
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Probleme, need to get  a message on my phone to access online to an account. 
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Raymond boulos

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Posted 12 months ago

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Paul Deschamps, Mobile Master

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Hi Raymond, Do you have the $0 roaming add on added to your account.

Login to self serve, click View Rate Plan, scroll to the bottom and beside Five Essentials click View, click Add Five Essentials, then you're given the list of add-ons and can add either the International Combo $40 or International Text $15.

. If that doesn't work you can send Koodo a message via facebook and I'm sure they can add it for you
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Allan, Mobile Master

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Make sure you have both $0 International Voice Roaming and $0 International Pay-per-use add-ons.

If you do choose to add the add-on via self serve, note that it can take up to 15min to show.

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