I restarted my phone and now i can't get into my phone it is saying its the wrong pin number

  • 1
  • Question
  • Updated 2 months ago
Photo of Willie Shubrook

Willie Shubrook

  • 112 Points 100 badge 2x thumb

Posted 2 months ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,438 Points 100k badge 2x thumb
After so many failed attempts it should ask for your google account info and let you log in that way then you can change your pin after that.
Photo of Willie Shubrook

Willie Shubrook

  • 112 Points 100 badge 2x thumb
its not asking me that
Photo of Willie Shubrook

Willie Shubrook

  • 112 Points 100 badge 2x thumb
I cant get into my phone at all
Photo of Dinh

Dinh, Mobile Master

  • 32,630 Points 20k badge 2x thumb
@Willie: which phone was it?

Koodo didn't setup the PIN on the phone themselves. I would be careful to enter the PIN, or the phone would be locked out after a number of attempts.

If you haven't setup google to unlock your phone, you might have to reset the phone to its default factory.
(Edited)