I recharged my base plan twice by mistake. What do I do now? I was charged twice

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Paid twice!!!!
Photo of Arpit Hamirwasia

Arpit Hamirwasia

  • 70 Points

Posted 2 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 111,354 Points 100k badge 2x thumb
So, you renewed your base plan twice ?
If so, call cs *611 from your phone. Explain what happened then they should be able to help you

If you just add money on your account, it can be used for next month renewal.
You can check your balance through self serve

This conversation is no longer open for comments or replies.