I recently purchased a new phone and I have been trying to get on koodo network

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  • Question
  • Updated 1 year ago
Tried activating a new sim card in a new phone and tried using the same number. It said simple card was a success but my phone won't call or anything other than WiFi in my home
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Al Slumberjack

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  • like I'm a caveman with no smarts

Posted 1 year ago

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Levis, Employee

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Hi Al, what is the phone you are trying to use? Are you seeing some sort of signal indicator, or a message like "No SIM"?
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Robert, Mobile Master

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What do you mean by 
It said simple card was a success 
Not sure to understand that.
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titaniumtux

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What do you mean by phone won't call or anything other than WiFi in my home. I don't know what that means.
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Dennis, Mobile Master

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Try rebooting your phone
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Al Slumberjack

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It's OK I figured out the problem after a couple tries