I purchased a prepaid plan in November, chose for a automatic top up I received notice that my account was suspended.

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  • Updated 1 year ago
I purchased a prepaid plan in November 2016 and chose for a automatic top up. how ever I received in January already a notice that my account was suspended. 
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Elisabeth Sanders

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Posted 1 year ago

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David, Mobile Master

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Were funds withdrawn from your credit card each month?
Possibly the information entered did not match your credit card information, and no transactions occurred.