I payed my bill and my data usage did not reset

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Photo of Dustin Cuda Stanfield

Posted 1 year ago

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Bernard, Official Rep

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Paying your bill doesn't rested data Dustin. It's reset at the date of your bill cycle. You can always buy more data if you run  out though. 
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Mathieu, Mobile Master

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Hi Dustin,

Your data usage does not reset when the bill is paid, it resets when the billing cycle starts. Typically it does take a few days into the next billing cycle to get your bill, so you would of already had a few days of usage as well.