I paid over 20 days ago, but payment still not recognized. Phone wrongly disconnected.

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  • Updated 3 years ago
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My bank records show that my bill was paid on the 2nd of this month, but my Koodo profile says I owe money and does not recognize that payment. I'm only realizing this error now because my cell has just been "disconnected". Am I out of luck until business hours tomorrow?
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Sage Fleming

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Posted 3 years ago

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Dennis, Mobile Master

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They close 9pm local time today.

Maybe you entered the wrong account number for payment?

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