I ordered the moto z play medium tab no reply after the credit check.

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I ordered the moto z play medium tab 3 days ago, never got an e-mail about the credit check or anything. Any ideas? Would like to get this before the promo ends.
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Raymond Ruiz

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Posted 2 years ago

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Ranjan, Official Rep

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Hi Raymond - we're experiencing a backlog of orders due to the success of the promo's over the weekend. You're order is likely in the middle of it. Typical process is that we'll contact you next once the order is ready to ship, or if further information is required of you to process your order. Appreciate your patience - give us a few days to sort through the queue. If you'd like to share your order number, I can get some more info. on where exactly in the queue your order is. 
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Raymond Ruiz

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Was wondering if there's any update on my order?
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Ranjan, Official Rep

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Hi Raymond - your order is still in queue to be processed and shipped. This will likely get cleared early this week. I will follow-up to see if I can get a more accurate ETA from the team tomorrow. 
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Raymond Ruiz

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Thank's rhat would be alot of help!
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Tammy Toro

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Was wondering if you can give me an update on my order #HFO19497914
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Ranjan, Official Rep

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No news yet Tammy. Order was received Saturday afternoon, depending on volumes, it  typically takes around 3-5 business days to process an order. Keep an eye out for a confirmation and shipping details email, once the order is ready to ship.