I ordered an iPhone SE yesterday as an upgrade for my iPhone 4S but I never got a confirmation for the order

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I ordered an iPhone SE because I got a text regarding the promo so I decided to check it out. I currently have an iPhone 4S with the tab paid off. I went through all the order process with my account and then at the end it said it was verifying my order but I didn't get a confirmation. When I did the order is already used my name and address and I would only have been charged $15 or something for the SIM. Was this just a glitch?
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Maddi Latimer

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  • confused

Posted 1 year ago

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Melissa, Employee

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Hey Maddy! We will need to take a look at your order number in order to assist you further. Do you feel comfortable providing your order number via the Community? If not feel free to send us a private message via Facebook or Twitter.  Thank you :)