I ordered a phone online today and want to cancel it. I don’t want to wait until Tuesday.

  • 1
  • Question
  • Updated 2 weeks ago
Photo of Siobhan MacDougall

Siobhan MacDougall

  • 70 Points

Posted 2 weeks ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 201,124 Points 100k badge 2x thumb
You have to contact the webstore to cancel

Koodo Webstore:

If you need assistance with an order you placed online at koodomobile.com, contact the Koodo Webstore team at koodo.webstore@koodomobile.com or dial 1-844-566-3697. Please have your order number handy.

Hours of Operation:

  • Tuesday to Friday: 3pm to 9pm EST

Photo of Lesley


  • 642 Points 500 badge 2x thumb
Don't forget that if you go into the store and buy it, you'll pay a $30 'activation' fee when you purchase a new phone. You're better off waiting to get it tomorrow.